# Terms and Conditions

**Last Updated:** April 2026

## 1. Introduction

Welcome to CHI. These Terms and Conditions govern your use of the CHI SaaS Risk Diagnostic and related services. By accessing or purchasing the diagnostic tool, you agree to be bound by these terms.

## 2. Product Description

The CHI SaaS Risk Diagnostic is a digital self-assessment tool designed to help SaaS founders identify potential legal, operational, and compliance risks within their platforms.

The diagnostic generates an automated report based on user responses. The results are informational in nature and are intended to assist users in understanding potential risk areas.

## 3. No Legal Advice

The diagnostic tool and generated report are provided for informational purposes only and do not constitute legal advice.

Use of this tool does not create an attorney-client relationship.

Users should seek qualified legal or professional advice before making legal or operational decisions.

## 4. Digital Product Delivery

Upon purchase, users receive immediate access to the diagnostic tool. The product is delivered digitally and does not involve physical shipment.

## 5. Refund Policy

Due to the nature of digital products and instant access to the diagnostic tool, purchases are generally non-refundable. However, refund requests may be considered in cases of technical malfunction or access issues.

## 6. Intellectual Property

All content, software, structure, and materials associated with the CHI SaaS Risk Diagnostic are the intellectual property of CHI and may not be copied, reproduced, or distributed without permission.

## 7. Limitation of Liability

CHI shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the diagnostic tool or the generated report.

## 8. Changes to Terms

These terms may be updated periodically. Continued use of the diagnostic tool constitutes acceptance of any revised terms.

## 9. Contact

For questions regarding these Terms and Conditions, please contact:

joy@codehiveinnovations.com